After-Sales-Service
Long-term and mutually successful business relationships are our top priority.
Over the years, many of our customers have grown together with us, repeatedly choosing our expertise in blasting, coating, and conveyor technology.
Thanks to our professional project execution and the consistently high quality of our products and services, we have become a trusted system supplier for many clients. Among them are numerous market leaders who rely on our surface treatment solutions across their subsidiaries and international locations.
We support our customers from the very first consultation through tailored planning, complete project execution, and long-term service — including spare parts supply and maintenance — all from a single source.
Our in-house technical service team is always available to provide competent support whenever needed.
Our industrial service offering includes:
- Repair and maintenance services
- Remote support and maintenance contracts
- System upgrades and retrofits
- Spare and wear parts for your entire system – including third-party equipment
- Relocation of equipment to new sites
- 24/7 emergency support – always available when you need us
24/7 Emergency Support
No matter how much passion and precision we put into the planning, engineering, and installation of your system, it remains a high-tech product that requires regular maintenance to ensure long-term, trouble-free operation.
As part of the commissioning process, we provide customized maintenance documentation, tailored to your specific system. These documents define all key routine maintenance tasks and intervals — clearly and in detail.
Should any issues arise, our emergency hotline is available 24 hours a day, 7 days a week, including weekends and public holidays. This ensures we can respond quickly and minimize potential downtime.

Daniel Kamer
Operations Manager and Head of After-Sales-Service
Tel.: +49 (0) 2572 1537-250
E-mail: d.kamer@slf.eu

24/7 Emergency Hotline
Tel.: +49 (0) 2572 / 1537-2
E-mail: service@slf.eu

Dieter Pelster
Head of Spare and Wear Parts
Tel.: +49 (0) 2572 1537-280
E-mail: d.pelster@slf.eu

Jürgen Bergert
Head of Field Service
Tel.: +49 (0) 2572 1537-291
E-mail: j.bergert@slf.eu

Daniela Bergert
Field Service Coordination
Tel.: +49 (0) 2572 1537-292
E-mail: d.bergert@slf.eu